Privacy Policy

1. Overview

Prime Indoor Golf LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit PrimeIndoorGolf.com (the “Site”), purchase products, sign up for marketing communications, or interact with our services in any way.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use of our Site and services. This policy applies only to customers and visitors located within the United States; we do not currently sell or ship products internationally.

2. Information We Collect

A. Information You Provide Directly

Name, billing address, shipping address, email address, phone number
Payment details (processed securely through third-party payment processors)
Account login details (if you create an account)
Marketing preferences, survey responses, feedback, and correspondence with us

B. Information Collected Automatically

Device details (IP address, browser type, operating system, time zone)
Browsing behavior on our Site (pages visited, products viewed, referral sources)
Shopping cart contents and checkout activity to process orders and personalize your experience

C. Information from Third Parties

Data from payment processors, fraud prevention services, and marketing partners
Social media account details if you connect or interact with us through platforms like Facebook, Instagram, or Google

3. How We Use Your Information

We use your information for purposes including:

Processing and fulfilling orders, including payment processing and delivery
Communicating with you about orders, returns, exchanges, and customer service inquiries
Personalizing your shopping experience and showing relevant promotions
Sending marketing communications (with your consent)
Analyzing and improving our website, products, and services
Detecting and preventing fraud, unauthorized activity, or security risks
Complying with applicable laws, regulations, and contractual obligations

4. Consent

By providing personal information during checkout, account creation, or marketing sign-up, you consent to our collection and use of that information for the purposes outlined in this policy.

If we request your personal information for a secondary purpose (e.g., promotions or surveys), we will either ask directly for your consent or provide an option to decline.

You may withdraw your consent at any time by contacting us at support@primeindoorgolf.com or using the unsubscribe link in marketing emails.

5. Disclosure of Your Information

We may share your information in the following cases:

Service Providers: With third-party companies that perform functions on our behalf, such as payment processing, shipping, email/SMS marketing, analytics, and advertising services.
Legal Requirements: To comply with laws, regulations, court orders, or lawful requests from government authorities.
Business Transfers: In connection with any merger, sale of assets, financing, or acquisition.
Protection of Rights: To protect our rights, our customers, or others from fraudulent, abusive, or illegal activity.

We do not sell your personal information to third parties.

6. Shopify Hosting

Our store is hosted on Shopify Inc., which provides our e-commerce platform. Shopify securely stores your data on its servers behind a firewall and encrypts it during transmission.

For more details on Shopify’s privacy practices, please review their policy: https://www.shopify.com/legal/privacy.

7. Third-Party Services

Some third-party providers (such as payment gateways, shipping carriers, and marketing tools) have their own privacy policies that govern how your information is handled. We encourage you to review their policies before providing any personal data.

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those websites.

8. Security

We take reasonable precautions to protect your personal information, including:

SSL encryption during transmission
Limited access to personal information
PCI-DSS compliant payment processing

While we follow industry best practices, no method of transmission over the internet or electronic storage is completely secure.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in and remember your shopping cart
Understand how you use our Site and improve its functionality
Deliver relevant advertising on our Site and across the internet

You can manage or disable cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Site. For more details, see our Cookie Policy [INSERT LINK TO COOKIE POLICY].

10. Targeted Advertising & Opt-Out

We may use your information to deliver targeted advertisements on platforms such as Facebook, Google, and Bing.

You can opt out of targeted advertising by visiting:

You may also visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

11. Age of Consent

By using our Site, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for any minor dependents to use our Site.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on this page. If changes are material, we will provide notice by updating the “Last Updated” date above or notifying you through email or a prominent notice on the Site.

13. Contact Information

If you have any questions, requests, or complaints about this Privacy Policy, or if you wish to access, correct, amend, or delete your personal information, please contact us:

Prime Indoor Golf LLC
545 Brent Ln
Pensacola, FL 32503
Phone: (888) 854-6712
Email: support@primeindoorgolf.com